DATA & PRIVACY
Understand how your data is used.
Account and request data
The platform stores account email, credit changes, hashed API keys and usage information. Full keys are shown only upon creation.
Submitted text, results, request IP, timestamps and applied policies are stored for request history, troubleshooting and service operation. Users can view their own records; platform administrators can access records for troubleshooting. Automatic expiry is not currently offered.
The site uses session and language-preference cookies and records basic visits. Registration and password reset messages use the configured email service.
Data requests
For questions about data use or account data removal, contact us. Requests are handled after verifying account ownership.
[email protected]Customer support messages
Support messages and contact details you choose to provide are stored to handle your enquiries. Customer messages are emailed to platform support, and staff replies appear in the corresponding web conversation. If you provide a complete email address, replies are also emailed to that address. Guests should use the same browser session to view replies.